Having Problems?

If you are having problems running RefKeep, please try the following:

If problems persist, please send an email to dilujoseph@yahoo.com. Please include the messages printed out on the command prompt when you tried to run RefKeep. For Windows, the messages can be obtained only by running the run_refkeep.bat from the command shell (not by double-clicking) - open a command shell, cd (change directory) to the directory where run_refkeep.bat is located, execute run_refkeep.bat.